George Tscherny on Design
“Design communicates best when
reduced to the essential elements.”
– George Tscherny
reduced to the essential elements.”
– George Tscherny
Month: August 2014
Business Strategy Behind Newell Rubbermaid’s New Design Center
Newell Rubbermaid’s new Design Center in Kalamazoo, Michigan, marks a monumental shift in the company’s design thinking and practices. This consolidation of design functions in a single location addresses how design in the 21st century has become a team activity that pulls in disciplines beyond design.
In 2012, after Newell Rubbermaid adopted its Growth Game Plan strategy focused on four winning capabilities, including design and R&D, it brought in acclaimed designer Chuck Jones as its first Chief Design and Research & Development Officer to make the company more agile and responsive to consumers through design. Jones’ reputation preceded him, having successfully built global design and development teams that boosted sales and won awards for innovation at companies including Whirlpool and Xerox. Here, Jones talks about how Newell Rubbermaid is creating a brand-and-innovation-led company that is famous for design and product performance.
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Pizza Cats – Lost in Translation or Just Lost; Editor’s Mea Culpa Revisions
Editor’s excuse: Let me be frank; mistakes were made. In my defense I think that the misunderstanding proves my main point — i.e., this Pizza Hut ad campaign is very much aimed at consumers in Japan. However, according to my Japanese authority whose credentials are that she grew up in Tokyo and is Japanese, the concept is based on a well-known Japanese idiom, “I’m so busy there are not enough hours in a day. I’d even ask a cat to lend me a hand.” Neko no te mo karetai. Of course, cats are notorious for not doing your bidding. You know the American saying: “Dogs have owners; cats have staff.” Another translation error is that “Pizza Boss” Tencho was born on a riverbank, not under a bridge, and he wasn’t adopted by a poor loving family, but is now part of a poor but loving family. My authority also advised me that as a rule, advertising marketing messages in Japan are less direct than in the U.S., and the Pizza Cat-o commercials are very well conceived, very funny, and everyone in Japan gets it. Below is the post as I first wrote it:
“Aim global, market local” is probably this Japanese Pizza Hut campaign’s takeaway lesson to ad creatives everywhere. Those of us outside of Japan find that not only is the text in a foreign language, so is the humor. Cats dressed in Pizza Hut uniforms are cute, but the link to pizza is baffling. The cats in the commercials were not given people-like traits nor were their movements animated with motion graphics. They just did catlike things, and mostly seemed bored and oblivious to being in a pizza kitchen.
A Brief Look at Brand Naming Briefs
Naming is a discipline that strikes many as part voodoo, part marketing strategy, and totally mysterious. We suspect it was easier a century or so ago when founders named the brand after themselves — e.g., Ford (Henry Ford) and Wells Fargo (Henry Wells and William Fargo) – or simply described what they made – e.g., International Business Machines (IBM). Now, it is not so easy, and companies usually turn to professional naming firms to come up with effective memorable brand names that will resonate with consumers. On top of that, they have to make sure the name can be trademarked, pronounced easily, have positive connotations around the globe, and stand out on a retail shelf, on a website and on its own. Here are some tips from David Placek, founder and president of Lexicon Branding, the firm that developed the familiar names you see below.
1. A Brief for the Development of a Name Is Different
Than a Brief for an Advertising Campaign.
(1) A naming brief makes sure that distinctiveness is a primary goal and that risk will be rewarded.
(2) A naming brief answers this fundamental question: How can the name help this new brand to become a winner?
(3) A naming brief defines a specific role for the name rather than the product itself, messaging or design.
(4) A naming brief tells the story of the brand so that the brand name becomes an essential part of the story — better yet, the title.
Krumbach Bus Stops for Tourists
In some ways, these fanciful bus stop shelters in Krumbach, a tiny village in Austria’s Bregenzerwald (hunchbacked world) region, look like an architect’s idea of three-dimensional doodling, but they have managed to make the town a tourist attraction by boasting the world’s most unusual bus stops. Krumbach, which has a population of about 1,000 people spread across acres of scenic farmland, recently formed an association to promote itself as a cultural destination. To foster an international exchange of ideas, it unabashedly invited seven world-renowned architects from Japan, China, Norway, Spain, Belgium, Chile and Russia to each design one bus stop in the village.
“The aim of this project is to link design achievements of international architecture with the know-how and skills of local handcraft-based businesses in Bregenzerwald,” one organizer explained. “This is made possible by involving regional architects as a kind of mediator between foreign creative work and the abilities of our craftspeople.” Although the selected architects were used to being commissioned to design mega-million dollar buildings with doors and windows, they accepted the humble assignment. In lieu of money, the architects were offered a free holiday in Krumbach’s 11th century castle-turned-hotel. The bus shelters were unveiled to the public last May. Without doubt, they put Krumbach on the cultural map. Finding Krumbach’s newest art installations is easy; just hop a bus and get off at the stop.