This skit from “Burnistoun,” the comedy sketch show broadcast by BBC Scotland, reminds me of all the devices that, at first, seem like marvelous inventions, but still need work. An example is a recent exchange with that annoying automated iPhone twit, Siri. She keeps calling me “Del-fiend-E,” even though I’ve corrected her multiple times. Last week I asked Siri for the cross street of Gump’s, San Francisco’s venerable luxury home décor and jewelry store. Everybody in the Bay Area knows the 150-year-old Gump’s — except Siri. She said, “There are three dumps in San Francisco, which one do you want?” I enunciated more slowly, spelling out G-u-m-p-’s. She ignored me and started telling me the addresses of the local dumps. I finally asked a passerby for directions.
Think of Cuba’s most famous product, and cigars immediately come to mind. Think again. That’s what Young & Rubicam Milan wanted people to do that when they created this “From Tourist to Traveller” advertising campaign for Azonzo Travel Agency in Italy. Visitors arrive in Cuba with stereotypical views of what the country is like and discover that there’s more delights to experience on the tropical island than Cuban cigars.