Newell Rubbermaid’s new Design Center in Kalamazoo, Michigan, marks a monumental shift in the company’s design thinking and practices. This consolidation of design functions in a single location addresses how design in the 21st century has become a team activity that pulls in disciplines beyond design.
In 2012, after Newell Rubbermaid adopted its Growth Game Plan strategy focused on four winning capabilities, including design and R&D, it brought in acclaimed designer Chuck Jones as its first Chief Design and Research & Development Officer to make the company more agile and responsive to consumers through design. Jones’ reputation preceded him, having successfully built global design and development teams that boosted sales and won awards for innovation at companies including Whirlpool and Xerox. Here, Jones talks about how Newell Rubbermaid is creating a brand-and-innovation-led company that is famous for design and product performance. Read More »
Naming is a discipline that strikes many as part voodoo, part marketing strategy, and totally mysterious. We suspect it was easier a century or so ago when founders named the brand after themselves — e.g., Ford (Henry Ford) and Wells Fargo (Henry Wells and William Fargo) – or simply described what they made – e.g., International Business Machines (IBM). Now, it is not so easy, and companies usually turn to professional naming firms to come up with effective memorable brand names that will resonate with consumers. On top of that, they have to make sure the name can be trademarked, pronounced easily, have positive connotations around the globe, and stand out on a retail shelf, on a website and on its own. Here are some tips from David Placek, founder and president of Lexicon Branding, the firm that developed the familiar names you see below.
1. A Brief for the Development of a Name Is Different
Than a Brief for an Advertising Campaign.
(1) A naming brief makes sure that distinctiveness is a primary goal and that risk will be rewarded.
(2) A naming brief answers this fundamental question: How can the name help this new brand to become a winner?
(3) A naming brief defines a specific role for the name rather than the product itself, messaging or design.
(4) A naming brief tells the story of the brand so that the brand name becomes an essential part of the story — better yet, the title.
At first glance, the packaging for Coven, a new hand-crafted vodka made by Arbutus Distillery in Nanaimo on tiny Vancouver Island in Canada, looks deceptively traditional, fitting right in on retail shelves with the products of large spirit producers. But darkness changes everything.
Asked to develop a product name, brand personality and package design for Arbutus Distillery’s inaugural product, Nanaimo-based agency, Hired Guns Creative, sought to take consumers into the deeper realm of the spirit world. Hired Guns chose the name “Coven” for the Arbutus vodka brand, not only because it was a play on the idea of spirits, but because it suggested gatherings, mystery and a hint of sexual allure. From a design perspective, creative director Richard Hatter also found Coven “a very clean, balanced word that is easy to work with on a graphic level. And, of course, there are the other obvious criteria; it was easy to spell, say, pronounce, read from a distance, and it was available to trademark.”
To bring credibility to this new product in stores, Hired Guns used several traditional indicators of quality: hand-dipped wax, die-cut label, foil and embossing details, and lots of whitespace. What isn’t seen in daylight, however, is a gathering of witches and night creatures made visible through a glow-in-the-dark phosphorescent coating overprinted on the bottle. The text on the back label adds to the haunting impression: “Shrouded in the mist of the West Coast, a timeless rite enchants those who seek a greater spirit. Initiation requires strict dedication to the craft. There is power in numbers, so gather together because when the lights fade, the ritual begins. We’ve been waiting for you.” Drink up and be merry; the spirits are alive.
For Coke Zero’s joint promotion of the new James Bond film “Skyfall,” Belgian ad agency Duval Guillaume Modern set up an elaborate stunt in the Antwerp central train station. It began when unsuspecting commuters walked up to a Coke vending machine, which displayed a promotional offer that came with a hitch. They could win two free tickets to a special screening of “Skyfall,” if they could get to the vending machine on Platform Six within 70 seconds.
Brand consultant Alina Wheeler has developed a phased process for researching, clarifying and implementing a brand strategy. A reminder that building a strong brand demands more than a logo, Wheeler outlines a disciplined approach that has been used with success by several major companies. Her book Designing Brand Identity: Essential Guide for the Whole Branding Team (John Wiley & Sons, third edition) distills this process into five easy-to-follow steps. It’s worthwhile advice. Following this process will not guarantee branding success, but ignoring it will inevitably lead to a muddled identity program that confuses consumers and employees alike.