Editor’s Note: Although branding expert Marty Neumeier claims that he compresses his thoughts to be quick-read “airplane books,” his insights are so thought-provoking and inspirational that they are best read in short segments so you can chew on what he has to say. This is a chapter from his latest book.
Excerpted from “The Designful Company”
by Marty Neumeier
The discipline of design has been waiting patiently in the wings for nearly a century, relegated to supporting roles and stand-in parts. Until now, companies have used design as a beauty station for identities and communications, or as the last stop before a product launch. Never has it been used for its potential to create rule-bending innovation across the board. Meanwhile, the public is developing a healthy appetite for all things design.
One survey by Kelton Research found that when 7 in 10 Americans recalled the last time they saw a product they just had to have, it was because of design. They found that with younger people 18-29, the influence of design was even more pronounced. More than one out of four young adults were disappointed in the level of design in America, saying, for example, that cars were better designed 25 years ago.