Editor’s Confession: Branding Conundrum
Let’s admit this upfront: atissuejournal would not have been our first choice for a domain name. Unfortunately, we couldn’t register “@Issue” and “at-issue” and “atissue” were taken.
Fourteen years ago when we were tossing around names for a journal focusing on issues that concerned both business and design, we wanted one that did not appear biased toward one point of view or the other. (I would share the rejects with you, but they are stuck on a 3 ½” disk.) Admittedly, we were short-sighted, but in our defense, the World Wide Web was just catching on at the time; most companies did not even have websites. Making the “@” sign part of our name struck us as clever and progressive. Plus it looked good as a masthead. Little did we realize that @ couldn’t be part of a domain name. You can’t even do a Google-search because everything with the word “issue” in it pops up instead.
So, in picking a Web address for our blog, we confronted the dilemma: Do we call ourselves something else and tell readers it is from the same people who brought you @Issue? In fact, it is @Issue under a different name. Or do we try to salvage the equity built up in the brand and call it atissuejournal? Obviously, you can see what we decided. Whether we made the right choice is open for debate. You all can weigh in. You can disagree and you might be right, but we are not going to change it. The print edition will forever remain @Issue. The blog domain name will be atissuejournal, and when you get to the site, the masthead will read @Issue. That’s our decision and we’re sticking with it. (sigh!)