Brand consultant Alina Wheeler has developed a phased process for researching, clarifying and implementing a brand strategy. A reminder that building a strong brand demands more than a logo, Wheeler outlines a disciplined approach that has been used with success by several major companies. Her book Designing Brand Identity: Essential Guide for the Whole Branding Team (John Wiley & Sons, third edition) distills this process into five easy-to-follow steps. It’s worthwhile advice. Following this process will not guarantee branding success, but ignoring it will inevitably lead to a muddled identity program that confuses consumers and employees alike.